Communication Settings

Communication Settings

Communication Settings control how messaging, notifications, email, and quiet hours behave across your organisation. Navigate to Configuration > Communication (/configuration/communication). Only users with the CoreAdmin role and settings.access permission can modify these settings.

The page is organised into five tabs. On desktop, these appear as horizontal tabs. On mobile, a dropdown selector replaces the tab bar for easier navigation.

Tab 1: Messaging

Setting	Type	Description
Internal Messaging	Toggle	Enable or disable in-app messaging between team members
Email Integration	Toggle	Enable bi-directional email replies (reply to notification emails to respond in-app)
File Attachments	Toggle	Allow file attachments in messages
Max Attachment Size (MB)	Number (1–100)	Maximum file size per attachment when attachments are enabled
Message Retention Days	Number	Number of days to retain messages (0 = unlimited, messages kept indefinitely)
@Mentions	Toggle	Allow users to @mention colleagues in messages and discussions
Message Reactions	Toggle	Allow emoji reactions on messages
Read Receipts	Toggle	Show read indicators when recipients view messages
Typing Indicators	Toggle	Show real-time typing indicators in conversations

Tab 2: Notifications

Control which delivery channels are active and which notification types users receive:

Setting	Type	Description
Desktop Notifications	Toggle	Enable browser-level desktop notifications
Sound Notifications	Toggle	Play an audio alert when notifications arrive
Email Notifications	Toggle	Send notification emails to users
SMS Notifications	Toggle	Send SMS alerts (requires SMS credits to be purchased)
Push Notifications	Toggle	Enable mobile PWA push notifications

Notification Type Checkboxes — multi-select list of enabled notification categories:

• Core types (always visible): project, equipment, invoice, quote, repair, crew, warehouse, message, system, warning
• Addon-conditional types (only visible when the corresponding addon is enabled): transport, phase_planning, load_planning, rams, site_mapping, pat_testing

Tab 3: Email Settings

Setting	Type	Description
Reply-To Domain	Text field	Custom domain for reply-to addresses on outbound emails
Email Signature	Textarea (max 2000 chars)	HTML signature appended to all outbound notification and discussion emails
Email Digest Frequency	Dropdown	Never, Daily, Weekly, or Monthly — controls how non-urgent email notifications are batched

Tab 4: Quiet Hours

Setting	Type	Description
Enable Quiet Hours	Toggle	Activate the quiet hours window
Start Time	Time picker	When quiet hours begin (e.g. 22:00)
End Time	Time picker	When quiet hours end (e.g. 08:00)
Allow Urgent Notifications	Toggle	Let urgent-priority notifications bypass quiet hours
Timezone	Dropdown	GMT, EST, PST, CET, or AEST — determines when quiet hours are evaluated

Notifications received during quiet hours are snoozed and delivered when the window ends, unless they are urgent and the Allow Urgent toggle is enabled.

Tab 5: Client Portal

Setting	Type	Description
Enable Client Portal Links	Toggle	Include portal access buttons in quote and invoice emails sent to clients
Auto-Connect on Portal Access	Toggle	Automatically create a Client Node connection when a client first accesses the portal

An info alert below these toggles explains: "When enabled, clients who receive quote or invoice emails will see a button to view and approve directly in the Client Portal. Auto-Connect creates a Client Node link on their first visit."

Page Actions

• Save (primary button) — disabled until changes are detected, shows a loading spinner during save
• Reset to Defaults (text button) — reverts all settings on the current tab to system defaults

Tab Error Indicators

If a tab contains validation errors after a failed save attempt, a red mdi-alert icon appears next to the tab label. This helps you quickly identify which section needs attention without switching through every tab manually.